Returns & Exchanges
At Tundra Dip, we want you to be completely satisfied with your manicure experience. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened products to ensure your beauty routine stays flawless.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original packaging, ensuring that all dip powders, liquids, and tools are tightly sealed and protected.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing